姚章浩
1.1 KiB
1.1 KiB
WeKnora API Capability Gaps
These gaps must not be solved with private WeKnora source or database changes.
| Capability | Current external handling |
|---|---|
| Like/dislike and unresolved reason | DobotAI PostgreSQL and API |
| Formal covered/not-covered decision | DobotAI evaluation rules using references, scores, answer status, and offline calibration |
| Support case, owner, SLA, and status | DobotAI workflow |
| Human reply to original channel | DobotAI channel adapter; not written to WeKnora history by default |
| Stable external turn correlation | DobotAI mapping of external message, turn, WeKnora session/request, and gateway trace |
| Complete multi-call token usage | Model gateway/Langfuse; unknown remains null/unknown |
| Strict image failure semantics | Adapter contract test; reject image traffic on failure |
| Arbitrary human assistant-message append | Keep in DobotAI and submit an upstream API request only if context injection becomes necessary |
Allowed responses to a gap:
- adjust the product design;
- implement it outside WeKnora;
- open an upstream issue;
- submit a general upstream pull request.